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机上旅客突发昏迷 瑞丽航空航班为救人紧急备降
日期:2021-06-10 09:57:15   来源:本站

  5月23日(ri)上(shang)(shang)(shang)午8:55,瑞(rui)丽航(hang)空DR5303无锡-重庆航(hang)班(ban)(ban)机(ji)上(shang)(shang)(shang)一名35岁(sui)女性旅(lv)客突(tu)然昏迷。机(ji)组启(qi)动机(ji)上(shang)(shang)(shang)急(ji)救(jiu)措施,在征求随(sui)行家属和航(hang)班(ban)(ban)上(shang)(shang)(shang)其他旅(lv)客意(yi)见后,机(ji)组启(qi)动紧急(ji)备降程(cheng)序(xu),航(hang)班(ban)(ban)于(yu)9:30安全降落宜昌(chang)三(san)峡机(ji)场(chang)。旅(lv)客随(sui)后被(bei)宜昌(chang)机(ji)场(chang)急(ji)救(jiu)送(song)往医院接受进一步检查和救(jiu)治,目前(qian)旅(lv)客身体已(yi)恢复正常,并对机(ji)组的机(ji)上(shang)(shang)(shang)救(jiu)治表(biao)示感谢。

  瑞丽航空无(wu)锡飞往(wang)重(zhong)庆的DR5303航班(ban)8:55有旅(lv)(lv)(lv)客(ke)(ke)(ke)(ke)(ke)按呼唤铃,告知(zhi)(zhi)乘(cheng)(cheng)务(wu)(wu)员(yuan)(yuan),同(tong)行的女士身体不舒(shu)服,乘(cheng)(cheng)务(wu)(wu)员(yuan)(yuan)上(shang)前询(xun)(xun)问该旅(lv)(lv)(lv)客(ke)(ke)(ke)(ke)(ke)无(wu)反应,随后报(bao)告乘(cheng)(cheng)务(wu)(wu)长(zhang)(zhang),旅(lv)(lv)(lv)客(ke)(ke)(ke)(ke)(ke)处于(yu)无(wu)意识状态,乘(cheng)(cheng)务(wu)(wu)组报(bao)告机(ji)长(zhang)(zhang)有旅(lv)(lv)(lv)客(ke)(ke)(ke)(ke)(ke)昏(hun)迷,乘(cheng)(cheng)务(wu)(wu)长(zhang)(zhang)立即机(ji)上(shang)广播寻找医(yi)生,机(ji)长(zhang)(zhang)告知(zhi)(zhi)乘(cheng)(cheng)务(wu)(wu)长(zhang)(zhang)实时观(guan)察(cha)情况,如(ru)旅(lv)(lv)(lv)客(ke)(ke)(ke)(ke)(ke)病情严重(zhong)就选择航班(ban)备降(jiang)。机(ji)上(shang)无(wu)医(yi)护(hu)人员(yuan)(yuan),鉴于(yu)旅(lv)(lv)(lv)客(ke)(ke)(ke)(ke)(ke)依然(ran)昏(hun)迷无(wu)意识乘(cheng)(cheng)务(wu)(wu)员(yuan)(yuan)旅(lv)(lv)(lv)客(ke)(ke)(ke)(ke)(ke)采取吸(xi)氧(yang)救治。吸(xi)氧(yang)期间乘(cheng)(cheng)务(wu)(wu)员(yuan)(yuan)积极与(yu)旅(lv)(lv)(lv)客(ke)(ke)(ke)(ke)(ke)沟通为(wei)其按摩手部,监测体温(wen),并(bing)询(xun)(xun)问同(tong)行旅(lv)(lv)(lv)客(ke)(ke)(ke)(ke)(ke)是否有既(ji)往(wang)病史。

  9:12旅(lv)(lv)(lv)客恢(hui)复意识,自述全(quan)身无力,无其他不(bu)良反应,征求随(sui)行(xing)家属(shu)及(ji)旅(lv)(lv)(lv)客意见(jian)后(hou)机(ji)长决定备降(jiang)宜昌(chang)。乘(cheng)务(wu)组将(jiang)旅(lv)(lv)(lv)客安(an)(an)置在其座位(wei)(wei)采(cai)取仰卧(wo)位(wei)(wei)继续吸氧,乘(cheng)务(wu)长李欣然安(an)(an)排乘(cheng)务(wu)员(yuan)纪海艳在座位(wei)(wei)监控旅(lv)(lv)(lv)客及(ji)用(yong)氧情况(kuang),其他乘(cheng)务(wu)员(yuan)进行(xing)客舱安(an)(an)检(jian)工作,在此期(qi)间(jian)旅(lv)(lv)(lv)客与乘(cheng)务(wu)员(yuan)沟通自述最近几个月由于带小孩(hai)都没有很好(hao)的睡眠休息。9:30飞机(ji)安(an)(an)全(quan)降(jiang)落(luo)在宜昌(chang)三峡机(ji)场,9:40机(ji)场急救人员(yuan)上(shang)机(ji)对旅(lv)(lv)(lv)客进行(xing)检(jian)查,随(sui)后(hou)医(yi)护人员(yuan)将(jiang)旅(lv)(lv)(lv)客用(yong)担架抬下飞机(ji),同(tong)(tong)行(xing)旅(lv)(lv)(lv)客以及(ji)怀抱婴儿一同(tong)(tong)下机(ji),终止行(xing)程前往宜昌(chang)医(yi)院接受救治(zhi)。

  宜昌(chang)三(san)峡机场(chang)(chang)在接到备(bei)降(jiang)请求(qiu)后启动应急救援预案,迅速完(wan)成(cheng)引(yin)导(dao)车、客(ke)梯(ti)车等保(bao)障车辆和机务、监(jian)护(hu)、引(yin)导(dao)等保(bao)障人员(yuan)的集结调(diao)度,宜昌(chang)三(san)峡机场(chang)(chang)顺(shun)利完(wan)成(cheng)旅客(ke)转(zhuan)运(yun)工作,将(jiang)旅客(ke)送至当地医院接受进(jin)一步(bu)检(jian)查和救治,确认脱离生(sheng)命危(wei)险,身(shen)体恢复(fu)正常。

  昏迷旅客(ke)一行下机后(hou),安全员及客(ke)舱乘务员进行清舱工(gong)作(zuo)以及重(zhong)新(xin)清点人(ren)数。乘务员在地面(mian)等(deng)待期间向(xiang)(xiang)旅客(ke)发放了餐(can)食与矿泉水(shui),并对(dui)此造成的航班延误(wu)向(xiang)(xiang)旅客(ke)表达了真挚的歉意。后(hou)续航班于12:14宜昌三峡(xia)机场起飞(fei)继续前往(wang)重(zhong)庆。

  瑞(rui)丽航空工(gong)作(zuo)人员随(sui)后对(dui)昏(hun)迷旅(lv)客进行回(hui)访,旅(lv)客表示经过救(jiu)治,目前(qian)身体已恢复正(zheng)常(chang),昏(hun)迷可(ke)能(neng)是带孩子休(xiu)息不好所致(zhi),对(dui)机(ji)组的机(ji)上急救(jiu)表示感谢(xie),对(dui)因此(ci)导致(zhi)航班延误和给机(ji)组造(zao)成(cheng)的工(gong)作(zuo)不便表示歉(qian)意(yi)。

  “整个事件中乘务(wu)组处置迅速妥(tuo)当,积极与航(hang)班旅(lv)客、相关(guan)部门沟通协调,确(que)保旅(lv)客安全(quan),同时(shi)也得到了旅(lv)客的认可(ke)和(he)赞扬。”瑞(rui)丽航(hang)空(kong)方(fang)面表(biao)示,瑞(rui)丽航(hang)空(kong)将强化安全(quan)管理(li),确(que)保旅(lv)客安全(quan)出行,继续秉(bing)承(cheng)“安全(quan)第(di)一,服务(wu)至(zhi)上”的原则保障广(guang)大旅(lv)客的乘机安全(quan)和(he)服务(wu)体(ti)验。



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